Shipping Guide
Fast, Safe & Reliable Delivery Across Pakistan
At First Click, we are committed to delivering your orders quickly, safely, and efficiently. We partner with trusted courier services to ensure a smooth delivery experience across Pakistan, with transparent shipping timelines and dedicated customer support.
Delivery at a Glance
🇵🇰 Nationwide Delivery
We deliver to cities and towns all across Pakistan through reliable courier partners.
🚚 4–6 Business Days
Most orders are delivered within 4 to 6 business days after dispatch.
🔄 7-Day Return Window
Eligible products can be returned or exchanged within 7 days of delivery.
📍 Delivery Coverage
Available across Pakistan.
⏱ Estimated Delivery Time
4–6 Business Days after dispatch.
📦 Return Request Period
Within 7 Days of receiving your order.
Shipping Information
Reliable Delivery You Can Trust
First Click delivers a wide range of products across Pakistan through trusted courier partners.
Orders are generally delivered within 4 to 6 business days after dispatch. Delivery times may vary depending on your location, public holidays, weather conditions, promotional campaigns, or unforeseen courier delays.
To ensure timely delivery, customers must provide a complete shipping address and a valid contact number. Additional delivery charges may apply if a parcel is returned due to an incorrect address, customer unavailability, or refusal to accept the shipment.
Delivery Process
Simple Steps from Checkout to Your Doorstep
01. Order Confirmation & Dispatch
Once your order is confirmed, it is carefully packed and dispatched through one of our trusted courier partners.
02. Courier Delivery
Your order is delivered within 4–6 business days, depending on your city and courier service availability.
03. Customer Support
If you experience any delivery-related issues, our support team is available to assist you using your order number and shipment details.
Returns & Exchanges
Easy Returns Within 7 Days
If you receive an incorrect, incomplete, damaged, or defective product, you may request a return or exchange within 7 days of receiving your order.
Eligible Return Conditions
✔ Incorrect product received
✔ Incomplete order received
✔ Defective or damaged product
✔ Product must be unused, unworn, and unwashed
✔ Original packaging, tags, manuals, and accessories must be included
✔ Valid order number or proof of purchase is required
How to Submit a Return Request
Please contact our customer support team within 7 days of delivery and provide:
- Your Order Number
- Clear photos or a short video showing the issue
- A brief explanation of the problem
Our team will review your request and guide you through the next steps.
Customer Support
📞 Call or WhatsApp: 0305-6111569
Our customer support team is available to assist with shipping, delivery, returns, and exchange requests.
Please note: Returns sent without prior approval may not be accepted.
Refund & Exchange Process
Once the returned product is received and inspected by our quality team:
- Approved exchange orders will be processed and dispatched as soon as possible.
- Approved refunds will be initiated according to the original payment method or store policy.
- Processing time may vary depending on the payment provider and courier timelines.
Shop with Confidence
At First Click, customer satisfaction is our highest priority. We strive to provide reliable shipping, quality products, and responsive customer support to ensure every shopping experience is smooth, secure, and hassle-free.